**Refund and Cancellation Policy**

At Fortune IT Corp, we strive to provide our clients with top-notch website designing, development, and digital marketing services. We understand that sometimes circumstances may require you to cancel or seek a refund for services rendered. Below is our policy regarding refunds and cancellations:

**Refund Policy:**

1. **Refund Eligibility:** Refunds may be granted under the following circumstances:
– If the services provided do not meet the specifications outlined in the agreement or contract.
– If there has been an error on our part that cannot be rectified within a reasonable time frame.
– If the services are cancelled within the specified refund period, as outlined in the contract or agreement.

2. **Refund Process:** To request a refund, clients must contact our customer support team within the designated refund period. Refunds will be processed using the original method of payment, unless otherwise specified.

Note:- Refund will be initiated within 7 working days.

3. **Refund Exceptions:** Refunds will not be granted under the following circumstances:
– If the client fails to provide necessary information or cooperation required to complete the project.
– If the client requests additional features or modifications outside the scope of the original agreement.
– If the project is cancelled due to reasons beyond our control, such as force majeure or client-side issues.

**Cancellation Policy:**

1. **Cancellation Procedure:** Clients may cancel their services by providing written notice to our customer support team. The cancellation request must include relevant details such as project details, reason for cancellation, and any other pertinent information.

2. **Cancellation Charges:** Depending on the stage of the project and the services rendered, cancellation charges may apply. These charges will be communicated to the client at the time of cancellation.

3. **Cancellation Exceptions:** Fortune IT Corp reserves the right to cancel services under the following circumstances:
– If the client violates the terms and conditions outlined in the agreement.
– If the client fails to make payments as per the agreed upon schedule.
– If the project is deemed unfeasible or unethical by Fortune IT Corp.

Note:- Cancellation will be done within 7 working days.

**Contact Us:**

If you have any questions or concerns regarding our Refund and Cancellation Policy, please feel free to contact us at

A-405, Marvella Apt, Downtown, Palava Phase 2, Dombivli east,
Mumbai – 421204
support@fortuneitcorp.in
9769572809

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Feel free to customize the policy to fit your specific business practices and legal requirements.